1. Information We Collect
When you use our tools (such as the Home Purchase Analyzer), we collect the information you voluntarily provide, including:
- Approximate financial information (rent, income, savings)
- Purchase preferences (area, estimated timeline)
- Contact information when you write to us by WhatsApp or SMS
2. How We Use Your Information
We use your information solely to:
- Give you personalized results in our tools
- Respond to your questions by WhatsApp or SMS
- Connect you with financing options if you request it
3. Service Providers and How We Share
We do not sell your information to third parties. To deliver our tools and respond to your inquiry, we work with service providers under confidentiality agreements. We share your information only with them, and only to provide you the service:
- Supabase (contact and tool database)
- n8n (form processing)
- Twilio (SMS, WhatsApp, and calls)
- ElevenLabs (automated virtual phone assistant)
- OpenRouter (natural-language processing for Esperanza and the voice assistant)
- Resend / Gmail (email delivery)
- Google Analytics (anonymous, aggregated usage analytics)
These providers process your information solely to provide the service to us and do not sell it or use it for their own marketing purposes. If you decide to work with a lender, we will ask your permission before sharing any information with that person.
4. Security
We take reasonable measures to protect your information. WhatsApp communications are end-to-end encrypted by the WhatsApp platform.
5. Your Rights
You may request that we delete your information at any time by writing to us by WhatsApp or SMS at (661) 486-5059, or by email at info@detuladocasas.com.
6. Contact
De Tu Lado Casas Sal Bermudez, DRE #01878277 eXp Realty of California, Inc., DRE #01878277 38700 37th St E, Palmdale, CA 93550 WhatsApp / SMS: (661) 486-5059 Email: info@detuladocasas.com